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Shipping and Delivery Policy

At Saasypi, we are committed to delivering our online services for IT engineers and businesses in a timely and efficient manner. Please review our Shipping and Delivery Policy below for information on how we handle the delivery of our services:

1. Delivery Method

a. Online Access: Our services, including training courses, consulting sessions, and software subscriptions, are delivered electronically via our online platform. Upon successful registration or purchase, customers will receive instructions on how to access the purchased services through their account on our website.

b. Digital Goods: For digital goods such as downloadable content or software licenses, access will be provided electronically immediately following the completion of the purchase process. Customers will receive a confirmation email with instructions on how to download or access the purchased digital goods.

2. Delivery Timeframe

a. Instant Access: In most cases, customers will have instant access to their purchased services or digital goods upon completion of the purchase process. This allows for immediate engagement with our online resources and materials.

b. Consulting Services: For consulting services, customers will be contacted by a member of our team within 2 business days of purchase to schedule the consulting sessions at a mutually convenient time.

3. Shipping of Physical Goods

a. Training Materials: If physical training materials or merchandise are included as part of our services, they will be shipped to the customer’s provided shipping address within 2 business days of the purchase confirmation.

b. Shipping Methods: We utilize reputable shipping carriers to ensure the safe and timely delivery of physical goods. Shipping methods may vary depending on the destination and shipping preferences selected during the checkout process.

4. Shipping Fees

a. Digital Goods: There are no shipping fees associated with the delivery of digital goods, as they are delivered electronically.

b. Physical Goods: Shipping fees for physical goods will be calculated and displayed during the checkout process based on the shipping destination and selected shipping method.

5. Tracking Information

a. Physical Goods: For orders containing physical goods, customers will receive a shipping confirmation email with tracking information once the order has been dispatched. This allows customers to track the status of their shipment and estimated delivery date.

6. International Shipping

a. Customs and Duties: For international orders, customers are responsible for any customs duties, taxes, or import fees imposed by their respective countries.

7. Contact Us

If you have any questions or concerns regarding our Shipping and Delivery Policy, please don’t hesitate to contact us at info@saasypi.com. Our customer support team is here to assist you.